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Service 10

WordPress Support & Maintenance

WordPress requires regular check-ups. We provide peace of mind with monthly plugin updates, secure cloud backups, uptime monitoring, speed tunes, and priority developer hours.

Support
10

Keep your website secure, fast, and up-to-date.

99.9%
guaranteed website uptime
24/7
security threat monitoring
< 2h
priority support response

//What we do

Inside Support

Every engagement is custom. These are the core capabilities we ship inside every Support project.

Plugin & core updates

Safe, scheduled updating of core WordPress, PHP versions, and plugins.

Secure cloud backups

Daily automatic backups stored offsite so you can restore with one click.

Uptime & hack monitoring

Real-time scans for malware, firewall blocks, and down alerts.

Priority developer support

Direct access to our Bracknell dev team for code tweaks and page edits.

//Process

How we ship it.

Step 01
01

Site Audit

Run initial security, speed, and integrity checks on your WordPress setup.

Step 02
02

Hardening

Implement firewalls, rename login paths, and schedule cloud backup times.

Step 03
03

Updates Cycle

Run updates on a staging server first to prevent breaking layout code.

Step 04
04

Active Support

Provide real-time developer help for any content updates or technical issues.

//Deliverables

What you walk away with.

Tangible outputs, documented, owned by you. No black boxes, no vendor lock-in.

Book a call
  • Malware scanning tools
  • Offsite cloud backups
  • Monthly maintenance audits
  • Uptime alerts
  • Priority developer help hours

//Pricing Plans

Choose Your Plan.

Simple, transparent pricing built to deliver high ROI. Select the plan that fits your business objectives.

On Demand

Ad-Hoc Support

Professional WordPress help exactly when you need it, billed by the hour.

£49/ Hour
Ad-hoc Code Tweaks
Layout Adjustment Fixes
Database Troubleshooting
Malware Scan & Virus Clean
No Monthly Contract Needed

Best For: Occasional Tweaks, Crisis Support, Bug Fixes

Security Core

Starter Support

Essential maintenance, backups, and support to keep your website safe.

£329/ Month
WordPress Core & Plugin Updates
Daily Offsite Cloud Backups
Uptime & Performance Monitoring
Security Hardening & Malware Scans
1 Included Support Credit/Hour Per Month
Email Support Response < 24 Hours

Best For: Small Business Sites, Bloggers, Static Portfolios

Popular
Most Popular

Business+ Support

Complete peace of mind with faster developer hours and server level optimization.

£649/ Month
Weekly Staged Core & Plugin Updates
Twice Daily Offsite Cloud Backups
Server-level Caching Optimization
Active Security Vulnerability Auditing
3 Included Developer Support Hours/Month
WhatsApp & Email Support < 4 Hours
Monthly Website Health Report

Best For: Corporate Sites, High-Lead Service Platforms

Full Service

Established Support

Bespoke hosting, technical updates, and unlimited small changes for high-traffic sites.

£1,599/ Month
Daily Staged Updates & Testing
Hourly Transactional Database Backups
Premium CDN & DNS Optimization Setup
Threat Defense & Dedicated Support Line
10 Included Developer Support Hours/Month
Uptime Guarantee & 1h Crisis Response
Bi-Weekly Analytics & Health Audits

Best For: E-Commerce Stores, High-Traffic SaaS, Enterprise Platforms

//FAQ

Questions, answered.

What happens if an update breaks my site?

We perform updates on a staging clone first, or have backups ready to restore instantly in seconds, so your live site stays perfect.

Can I use support hours for adding pages?

Yes, our maintenance packages include monthly developer hours that can be used for any updates or code adjustments.