Terms of Service.

Hedge Marketing provides digital growth services including, but not limited to:

• Search Engine Optimization (SEO), Answer Engine Optimization (AEO), and Generative Engine Optimization (GEO).
• Google Business Profile (GBP) & Local Map Pack ranking services.
• Custom WordPress & Shopify website development and e-commerce setups.
• Social media management and visual content creation.
• HubSpot CRM setup & automated lead generation workflows.
• Ongoing website support, security maintenance, and developer updates.

Specific scope, timelines, and deliverables for each project or retainer are detailed in your signed statement of work (SOW) or selected online subscription plan.

Payment terms depend on the service type purchased:

• Monthly Retainers (SEO, Social Media, Support): Payments are processed monthly in advance via Direct Debit (GoCardless) or bank transfer.
• One-Off Projects (Web Development, CRM Setup): Fixed fee agreements typically require a 50% deposit upon commencement, with the remaining 50% due prior to website launch or final handover.
• No Retainer Lock-in: Monthly retainer services operate on a flexible month-to-month basis with no long-term restrictive contracts unless explicitly specified in a custom enterprise agreement.
• Late Payments: Accounts unpaid after 14 days from due date may incur a late fee and temporary suspension of services until settled.

Upon receipt of full payment, all bespoke designs, code, copy, and graphic assets created specifically for the client become the property of the client.

Hedge Marketing retains ownership of proprietary methodologies, pre-existing tools, software frameworks, and general agency know-how used during service execution. We reserve the right to display completed projects in our agency portfolio and case studies unless bound by a prior non-disclosure agreement (NDA).

While Hedge Marketing employs white-hat, industry-standard SEO and AEO/GEO practices to optimize visibility, third-party search engines (such as Google, Bing, ChatGPT, Perplexity, and Gemini) continuously update their proprietary ranking algorithms.

We guarantee adherence to organic search standards and performance tracking, but no agency can guarantee specific #1 organic rank positions or permanent AI citation positions due to external search engine variables.